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    Tenant Information

    These notes are provided as a guideline for tenants who wish to rent a property through Wilkinson Estates. Please contact us regarding any specific queries you may have.

    General Information

    It should be noted by the Tenant/s that all Tenancies are subject to the Approval of the Landlord, and satisfactory References and Credit References being obtained.


    All tenancies are exclusive of Water Rates, Council Tax, Gas/Oil, Electricity and Telephone charges unless otherwise stated in the Tenancy Agreement. Wilkinson Estates cannot undertake the transfer/connection of telephone services, and the tenant must bear this responsibility and cost.


    Tenants are responsible for insurance of their possessions. Homelet provide comprehensive policies for tenants, and accidental damage to landlords contents can also be insured. Please enquire for details. The Landlord’s insurance will not cover accidental damage caused by the Tenants or the Tenant’s own personal effects.

    Tenancy Agreement

    Tenants are advised to read the Tenancy Agreement thoroughly prior to signing. It is a binding legal document. If there is anything that is not understood, it is recommended they should take advice from either the Citizens Advice Bureau or from a solicitor.

    Rent Due in Advance

    Rent is always paid monthly in advance.  It should be noted by the Tenant/s that the last month’s rent cannot be taken from the Security Deposit.  The move-in payment of rent and deposit must be cleared funds in the Wilkinson Estates Client Account or with our Goodlord letting platform by your moving in date, therefore, please arrange payment in a suitable form (such as Bank Transfer).

    Please note we do not accept cash payments. 

    We also accept most debit cards (pls note we do not accept credit cards for rent or deposit/bond payments).

    Deposit (or ’Bond’)

    A deposit of 5 week’s rent is held by the Landlord’s agents as stakeholders against dilapidations.  Some landlord’s will hold the deposit for their tenancies.  The deposit is returnable at the termination of the Tenancy less deductions where applicable for the following: (a) Breakages and damage incurred during the Tenancy. (b) Necessary restoration of property, furnishings, fittings and garden to pre-tenancy condition (including cleaning costs) allowing for fair wear and tear, c) other monies owed by the tenant to the landlord.  The deposit, where held by us, will be protected by the Tenancy Deposit Scheme (administered by The Dispute Service Limited) or one of the other approved schemes.  Full details will be included with your tenancy agreement.


    An independent Inventory Clerk may be appointed to draw up a report detailing the contents and condition of the property.  All costs are met by the Landlord.  The Landlord may choose to provide their own inventory.


    (i) Private Lets

    There are no fees to private tenants entering into an Assured Shorthold Tenancy. See the link below for permitted payments information.

    (ii) Company Lets (Contractual Agreement)

    A Director of the company must sign the Tenancy Agreement.  We apply to a Credit Reference Agency for a financial reference grading for the company.  A charge of £50.00 + VAT will be made.  Should the Tenancy not proceed after this reference has been checked the charge is non-refundable.

    Fee Total inc VAT
    Company Tenancy Set-up  £    250.00  £   300.00
    Company Reference fee  £    50.00  £   60.00
    Amendments to tenancy  £    50.00  £   60.00
    Company Tenancy Extension  £    150.00  £   180.00
    Company Breaches to tenancy  £     30.00  £   36.00 per event
    Company let Inventory Check-out (charged at cost)  Dependent on property size, please enquire
    Early release and tenant change fees  Charged at cost – varies with rent and how early the release is. Please enquire.
    Arrangement fee for post-company tenancy tenant works  £      75.00  £   90.00

    Holding Deposit

    A holding deposit will be taken to secure the reservation of the property until all References, Credit Searches and Tenancy Documents are prepared.  This is the equivalent of 1 week’s rent and is deducted from your final payment before the tenancy commences.  Should the Landlord withdraw, this Reservation charge will be refunded in full.

    It should be noted by prospective Tenants that should you withdraw from the application, fail the Right to Rent check, provide false or misleading information or fail to enter into agreement within 15 days, the holding deposit will be forfeited.

    Wilkinson Estates are members of:

    The Association of Residential Letting Agents (ARLA)

    Tenant protection Client Money Protection (CMP) via Propertymark, ref C0009611,, 01926 496 800. The Propertymark Conduct and Membership Rules can be found here: Conduct and Membership Rules

    Wilkinson Estates are registered with The Property Ombudsman,, 01722 333306. You can find out more details on the agent’s website or by contacting the agent directly.


    Click here to see our charges for tenancies signed before 1/6/19

    Click here to see our charges for tenancies signed after 1/6/19

    Click here to read the Tenant Fees Consumer Guide

    Click here to see our Client Money Protection Certification